Explore how Stoicism, Cognitive Behavioural Therapy, and effective communication can help manage emotionally charged situations in the technical support world. This approach allows for a separation of personal identity from professional scenarios, facilitating easier navigation through challenges.
Tag: dichotomy of control
navigating the dichotomy of control: balancing acceptance and influence
The Dichotomy of Control, a core principle of Stoicism, teaches us to focus on what we can control and accept what we cannot. However, there are situations where we may not have direct control but can still influence outcomes. In this blog post, we will explore the Dichotomy of Control, discuss the importance of understanding … Continue reading navigating the dichotomy of control: balancing acceptance and influence