Cognitive distortions, a concept central to Cognitive Behavioral Therapy (CBT), are inaccurate thoughts that usually reinforce negative thinking or emotions. These distorted perspectives can significantly influence one's approach to problem-solving, especially in technical domains. This blog delves into understanding how cognitive distortions can shape the course of technical problem-solving and explores ways to manage these … Continue reading what are cognitive distortions in technical support
Tag: teams
teams PSTN Numbers lost due to group licensing
This article explains why some users in Teams might lose their PSTN phone numbers when they are removed from a group, and how the service plan associated with that group can be carefully used to prevent the issue.
create teams desktop shortcut with PowerShell
Learn how to create a shortcut for the Teams app on Windows desktop with this easy-to-use PowerShell script.
teams meetings recordings: 60-day expiry
Microsoft has introduced a new feature that automatically deletes recorded Teams meetings after 60 days to improve privacy and security. This change affects all Teams users, including those with paid and free subscriptions.
fix teams call forwarding with autoattendant
If you're experiencing issues with Teams Auto Attendant not forwarding calls to external numbers, you're not alone. In this article, we'll explore some potential solutions to help you troubleshoot and resolve the problem.
what is the microsoft teams updates application?
So, there was an app that turned up in the latest build of Teams (I saw it in Windows 1.5.00.16653 (64-bit)).It was called "Updates": The "scary" thing was that it wasn't possible to control this app using app permission policies within Teams. It is a Microsoft app AND can be disabled... So Microsoft released an … Continue reading what is the microsoft teams updates application?
some microsoft teams apis cost money on graph
Ok, just looking through the latest work that I've been doing, and found NOTHING... BUT a colleague of mine asked a question: How do customers get charged for using MS Graph APIs with MS Teams? Well, that's a great question. Because some features within the MS Graph API cost money. The MS Graph API is … Continue reading some microsoft teams apis cost money on graph
sharepoint spfx app not working in teams clients
I had a customer with an issue when they started to introduce SharePoint Framework (SPFX) into their Teams environment. But only for the clients for Teams that were not the web client. When the Teams client attempts to connect to the SharePoint environment, there is an error coming back from this URL: https://xxxx.sharepoint.com/_api/Microsoft.SharePoint.Internal.ClientSideComponent.Token.AcquireOBOToken The error … Continue reading sharepoint spfx app not working in teams clients
azure dr verses teams dr
A very good colleague of mine let me know about an issue that he had fixed. It was about direct routing in Teams. The Teams environment couldn't receive inbound calls using Teams DR via an SBC. Outbound calls were AOK. They had configured an Azure DR at the same time BUT they had set the … Continue reading azure dr verses teams dr